Responsible Gaming
Gaming Should Be Entertainment
At Spin Casino NZ, we believe that online gaming should be fun, exciting, and above all, entertainment only. Gaming is not a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Set a budget you can afford to lose, stick to it, and remember that the house always has an edge. If you ever feel that your gaming is becoming a problem, help is available.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gambling. We are committed to preventing underage gambling and verify the age of all our players during registration.
If you are under 18, please do not attempt to register or gamble on our site. Parents and caregivers should monitor young people's online activity and speak with them about the risks of gambling.
Warning Signs of Problem Gambling
If you or someone you know exhibits any of the following signs, problem gambling may be developing. Please seek help immediately:
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with money needed for essentials like rent, bills, or food
- Hiding your gambling from family, friends, or partners
- Feeling anxious or irritable when not gambling
- Gambling for longer periods than intended
- Borrowing money to gamble or to pay gambling debts
- Neglecting work, studies, hobbies, or relationships due to gambling
- Unable to cut down or stop gambling despite wanting to
- Using gambling to escape stress, depression, or anxiety
- Lying to loved ones about the extent of your gambling
Self-Help Tools & Responsible Gaming Features
Spin Casino NZ provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a 24-hour, weekly, or monthly period
- Loss Limits: Set a maximum amount you're willing to lose over a specified timeframe
- Session Time Limits: Set automatic time reminders to encourage breaks during play
- Reality Checks: Receive periodic pop-up reminders showing your session duration and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period of time
- Account Closure: Permanently close your account if you choose to stop gambling
To use any of these tools, log into your account and visit the Responsible Gaming section, or contact our customer support team for assistance.
Support Organizations for Problem Gambling
If you need help, confidential support is available through these trusted organizations:
New Zealand
- Problem Gambling Foundation (PGF)
Phone: 0800 664 262 (free call)
Website: www.pgf.nz
Offers free counselling, support groups, and resources for problem gamblers and their families - Gambling Helpline Aotearoa
Phone: 0800 006 886
Free, confidential support available 24/7
International Support
- United Kingdom – GamCare
Website: www.gamcare.org.uk - United Kingdom – GamStop
Website: www.gamstop.co.uk - Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
If You Have a Problem, Get Help Today
Your health and wellbeing matter. Problem gambling is a serious condition, but it is treatable. If you're struggling with your gaming habits, please reach out to one of the organizations listed above.
There is no shame in asking for help. Trained counsellors are ready to support you confidentially and without judgment. Whether you're based in New Zealand or elsewhere, professional assistance is just a phone call or click away.
Don't suffer in silence. Help is available now.